Shipping Information

At King Trainers, we strive to provide a seamless and reliable shipping experience. Below, you will find detailed information about our shipping process, costs, timelines, and how we keep you updated on your order's progress.

Shipping Process & Handling Time

Once your order is placed, it enters our system for processing and dispatch. Our standard processing time is up to 3 working days, after which your order will be dispatched. You can expect your order to be delivered within 7 to 10 working days from the date the order is placed, including processing time. Once dispatched, you will receive a confirmation email along with your tracking number.

Delivery Times

We currently ship exclusively within the United Kingdom. Orders are typically delivered within 7 to 10 working days from the time your order is placed, including processing and handling time.

Order Tracking

We provide full tracking for all orders. Once your order has been processed and shipped, we will send you an email containing your tracking number and a link to track your order. Please allow up to 48 hours for the tracking information to update after you receive your shipping confirmation.

Shipping Costs

We offer free shipping on all orders over £130. For orders below £130, the shipping cost is calculated based on the size and weight of the package and your delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.

Shipping Methods

We partner with reliable courier services to ensure your items are delivered safely. Our standard shipping is handled by Royal Mail or other reputable couriers, depending on the size and value of your order.

Failed Delivery Attempts

If the courier is unable to deliver your package due to an incorrect address, or if no one is available to receive the package, a notice will be left at your address with instructions on how to reschedule the delivery or pick up the package from a nearby depot.

Returns and Refunds

If you are not satisfied with your purchase or need to return an item, please refer to our Returns and Refunds page for information on how to proceed. We offer a 14-day return policy, and items must be in their original condition for a refund or exchange.

Contact Us

If you have any questions or concerns about your shipping or order status, please don't hesitate to contact us. Our customer service team is available Monday to Friday, 9 AM - 6 PM.